Hosted PBX Solutions to Serve Enterprise-Grade Call Center
Hosted Call center Software suite is an all-inclusive telecommunication solution to help businesses connect to the right people at the right time. It also allows the business to optimize their workflow according to their ever-changing needs. Alpha PBX host their Call center solution software in a high-performance server. Our quick to deploy and easy to use software suite includes real-time visual call display and numerous predictive dialing features which help improve contact rates while adhering to all compliance policies.
Call Center Features & Benefits
Ensure you never miss out on critical information on any business call. All calls are automatically recorded and stored on the secure cloud for later needs.
Advance Call Distribution
Multiply profits rapidly with intelligent call routing. You can customize routing patterns based on various factors to ensure every call reaches the right destination.
Get a handy feature to manage business calls easily. Build up client loyalty using ACD capabilities to forward the calls to office extension, Skype, or personal mobile.
Get Handy Feature to manage business calls easily. If your extension is busy or not available you can transfer or forward your business call to our personal mobile or home phones.
A full-time receptionist is no longer needed. With the Virtual Receptionist feature, you can integrate a consistent automated voice for your brand and never miss a lead.
Delivery the best solutions to all your callers, with call transfer features. You can easily transfer an ongoing call to other departments/agent. The client will more satisfy.
Multiply Profits rapidly with intelligent call routing. You can customize routing patterns based on various factors to ensure every call reaches the right destination.
Music On Hold
Build up a corporate professional image. You can customize on-hold music as the next campaign theme or brand’s tone to use it as lead building opportunity.
Every customer of yours will get a swift response with a sophisticated and dynamic load balancing technique that instantly routes the call to available agents.
Schedule Call Back
Enhance customer loyalty, increase customer retention rates, and call handling capabilities by using an automated call back system.
Get a fast flexible, secured, and quality solution to connect any number to team members on the same voice call anywhere, anytime. Internally it’s totally free of cost.
Ensure you never miss out on critical information on any business call. If you want all calls are automatically recorded and stored on the secured hard disk for later needs.
Alpha PBX Provide Customizable Call Center Solution. We also manage & host CRM software for call center solutions. The price depends on the customer's actual Requirement. If you want to install an advance level Call Center Solution in Bangladesh, Please mail us: email@example.com or call us: +88 09613820202